April 04, 2013

A Home Based Telephone Answering Service Business

Starting a home based telephone answering service business can be an easy,ideal work at home opportunity. It is so  easy, that  if you have the right equipment, organizational skills, a people-loving personality and a pleasant, professional voice you can be up and running your business by the next day. Because of high unemployment  many people are breaking into the home based business niche.

If you have a cell phone or a land line phone, you are ready to begin. It is relatively inexpensive to set up and can allow you to earn thousands of dollars each year without having to leave the comfort of your home.

                                     What is an Answering Service?

An answering service business will require you to take messages from callers, deliver them to appropriate people, clarify queries from the customers, and even schedule meetings with them, among other things. Because these professional people are too busy to answer their own telephone calls and filter through junk calls. This is where an answering service comes into play. As people call a specific business, all calls are automatically forwarded to the answering service.

You have to decide how much time you will be able to devote to your business. This can be between 8 am to 5 pm or  between 8 am to 8 pm and even 24/7.

Another thing you need to decide is the type of service you wish to provide. You could provide:
  • Incoming messages services 
  • Order taking service
  • Call forwarding service
  • Message delivery service
  • Telemarketing through a computer
  • Appointment setting service
  • Sales through phone
  • Making calls for Surveys

There is an increasing demand for answering services as business owners realize that potential customers get very frustrated having to deal with automated phone systems and machines rather than real people. There is no guarantee that a client will leave an important message on the answering machine,  this could be a missed business opportunity. Many  people  do not like to talk to a machines.

This business can have a wide range of potential customers. Anyone with a telephone and a very busy schedule can become your client.  Put  into consideration what type of clients need your services, such as solo entrepreneurs, plumbers, electricians, doctors, dance,music and other instructors and trainers, medical professionals such as therapists, physicians and counselors  attorneys, salespeople and other professionals who are on call 24 hours a day.

Many entrepreneurs and small businesses who can't answer their phones 24/7 find answering services invaluable to adding that personal touch and for boosting client satisfaction. A home business answering telephones could be yours if you have the room and some regular hours to spare to earn some extra money at home.

                     Tips for Marketing Answering Service Business
  • List a business ad in local telephone directory
  • Place a classified ad in the local newspaper
  • Take advantage of direct mailings
  • Post ads in online business forums
  • Pass out business cards and information packages to local businesses.