Starting a home based telephone answering service business
can be an easy,ideal work at home opportunity. It is so easy, that
if you have the right equipment, organizational skills, a people-loving
personality and a pleasant, professional voice you can be up and running your business by the next day.
Because of high unemployment many
people are breaking into the home based business niche.
What is an Answering Service?
An answering
service business will
require you to take messages from callers, deliver them to appropriate people,
clarify queries from the customers, and even schedule meetings with them, among
other things. Because these professional people are too busy to answer their
own telephone calls and filter through junk calls. This is where an answering
service comes into play. As people call a specific business, all calls are
automatically forwarded to the answering service.
You have to decide how much time you
will be able to devote to your business. This can be between 8 am to 5 pm or between 8 am to 8 pm and even 24/7.
Another thing you need to decide is the
type of service you wish to provide. You could provide:
- Incoming messages services
- Order taking service
- Call forwarding service
- Message delivery service
- Telemarketing through a computer
- Appointment setting service
- Sales through phone
- Making calls for Surveys
There is an increasing demand for
answering services as business owners realize that potential customers get very
frustrated having to deal with automated phone systems and
machines rather than real people. There is no guarantee that a client will
leave an important message on the answering machine, this could be a missed business opportunity. Many people do not like to talk to a machines.
This business can have a wide range of
potential customers. Anyone with a telephone and a very busy schedule can
become your client. Put into consideration what type of clients need
your services, such as solo entrepreneurs, plumbers, electricians, doctors,
dance,music and other instructors and trainers, medical professionals such as
therapists, physicians and counselors attorneys, salespeople and other
professionals who are on call 24 hours a day.
Many entrepreneurs and small businesses
who can't answer their phones 24/7 find answering services
invaluable to adding that personal touch and for boosting client satisfaction.
A home business answering telephones could be yours if you have the room and
some regular hours to spare to earn some extra money at home.
Tips for Marketing Answering
Service Business
- List a business ad in local telephone directory
- Place a classified ad in the local newspaper
- Take advantage of direct mailings
- Post ads in online business forums
- Pass out business cards and information packages to local businesses.
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Mobile phones or telephones are better option to earn more and more money at home.
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